Snapshot: 11th Annual Conference on Empirical Legal Studies (CELS)

Computer courts are not science fiction. Intuitively, an important limitation of computer adjudicators is that the procedure becomes impersonal. Consequently, users may prefer human adjudicators over software adjudication. The research of Ayelet Sela suggests otherwise. She tested whether litigants preferred a human mediator over a software mediator. Using an electronic environment that was developed to analyze online dispute resolution, she found that the software mediator was preferred to the human mediator, and not the other way around. Individuals even felt they could express their views better when using an interface. The paper was presented at the Conference of Empirical Legal Studies, which was held on 18/19 November 2016 at Duke University. Click here for the paper.

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